How Bustle Studios took their receivables from time-drain to time-gain

In the bustling heart of Surry Hills, Sydney, Laura Carrie has been running Bustle Studios for seven years. Offering coworking spaces, meeting rooms, and virtual office addresses, Laura's business weathered the Covid-19 storm and came out stronger. But like many small business owners, she grappled with a persistent challenge: managing cash flow and chasing unpaid invoices.

The Headache: Manual Invoice Chasing

Before discovering Paidnice, Laura's accounts receivable process was her biggest headache. With 20-30 unpaid invoices each month, she found herself trapped in a cycle of manual emails and individual payment links.

"Chasing up overdue invoices was not only my least favourite task, it also consumed the lion's share of my admin time," Laura recalls.

Seeking Automation: The Search for a Solution

Determined to reclaim her time and reduce stress, Laura turned to the Xero community forums, where she discovered Paidnice. The promise of seamless integration with Xero and Stripe caught her attention, offering a way out of manual data entry hell.

Paidnice: The Time-Saving Game-Changer

Laura was immediately impressed by Paidnice's features that addressed her specific pain points:

1. Automated Monthly Statements: No more manual reminders.
2. Late Fee Implementation: A deterrent that also generated extra income.
3. Single Payment Link: Simplifying the process for customers.
4. Seamless Integration with Xero: Eliminating manual data entry.

The Impact: From Headache to Health

Since Laura implemented Paidnice, it's transformed Bustle Studios' operations:

1. Laura won back countless hours previously lost to admin.
2. The automated process eliminated a major source of anxiety.
3. A streamlined payment process improved customer experience.
4. More timely payments and late fees boosted financial health.

Exceptional Support: The Cherry on Top

Laura's experience with Paidnice went beyond software functionality. The personalized support, including one-on-one video calls with a knowledgeable developer, left her feeling valued and supported.

"I've been blown away by the experience working with the support team," Laura enthuses. "Free one-on-one support video calls when you need help? That's rare and incredibly valuable."

The Bottom Line: A Small Business Essential

For Laura, Paidnice has become indispensable: "If you want more time, less stress, and easier customer payments, there's no reason not to get Paidnice. It's super good value too!"

Her only regret? Not implementing Paidnice sooner.