Invoice
INV-1042 · Northline Ltd
2% fee at 14 days overdue
+$49.60 late fee $2,480.00 $2,529.60
Applied by Paidnice
Due date reminder Oct 15 · emailed to Sam Lee
Sent Statement sent Oct 22 · every open invoice
Sent Late fee $49.60 Oct 29 · on the invoice
Added Paid in full Oct 31 · ACH via Paid
Ditch the spreadsheets, sticky notes and manual chasing
Same customers, same invoices. With Paidnice, your terms apply on their own and you can see what is coming in.
Before Paidnice
With Paidnice
✕ You chase late payments every week, one customer at a time. Cash lands when you expect it. 8 in 10 invoices are paid on time within 90 days.✕ You send reminders, statements and follow-ups manually. Your payment terms apply automatically , set for each group of customers.✕ Customers put your invoices last, and the excuses pile up. Your invoices go first in line , because paying late now has a cost.
Inbox · 214 unread
Northline Ltd RE: RE: RE: INV-1043, following up again 3rd reminder sent manually · no reply
Harbor & Co Can you resend the invoice? Asked twice
Beacon Group Payment next week, promise Promised payment missed
overdue_FINAL_v3.xlsx
Customer Amount Days Chased?
Northline Ltd $2,480 45 Called x2
Beacon Group $4,300 61 ??
Ridgeway Builders $9,240 96 Ask Dana
Kestrel Labs $1,120 33
Call Northline again Friday. Late fee? Check with Dana
Dashboard WellPaid co. Connected
Collected this month $48,200 ↑ 8 payments today ↑ 9 payments today
DSO 15 days ↓ 14 days since March
Paid on time 8 in 10 invoices
Upcoming actions 106 queued 99 queued
Today7 actions 7 sent Invoice email Beacon Group +4 more Scheduled SentSMS reminder Harbour Design Co Scheduled SentNext 7 days38 actions Late fee Riverside Cafe +$42.50
Statement 12 customers
Later61 actions Escalation Northgate Build call task
Next 7 days38 actions Late fee Riverside Cafe +$42.50
Statement 12 customers
Later this month54 actions Escalation Northgate Build call task
SMS reminder Bayview Plumbing
Next month24 actions Invoice email Kauri Studio +9 more
PO added from Sam’s replyAI INV-1042 resent to Northline Ltd with PO-23841
Resent Harbor & Co paid INV-1051 $1,120.00 · ACH via Paid
See Paidnice in two minutes
Reminders, statements, late fees and payment plans, from the first follow-up to the money in the bank. Denym, our co-founder, walks you through it.
$1 billion collected on time across more than 1 million invoices since 2022.
Play video2 min
From the day you send it to the day it is paid
Every stage runs on your payment terms, automatically or after you approve it.
Before it is due Reminders by email, SMS and WhatsApp
Reminders go out before, on and after the due date, from your own domain on Pro. Customers reply by text or WhatsApp and pay from the link.
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Every month Customer statements
Every customer with a balance gets a statement on the day you choose, with a link to pay online. A parent account gets one statement for all its branches.
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Once it is late Late fees and interest
Paidnice adds the fee or interest your terms allow, posts it to your ledger and tells the customer. Each fee can wait for your approval.
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When they reply AI that follows through on every reply
Paidnice reads each reply, logs the promise or the question and drafts the next step. A person approves each draft before it is sent.
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If it stalls Escalations
When reminders stop working, the account moves to a person with its full history. They choose the next step: a call, a letter or a credit stop.
Explore escalations →
When they pay Payment portal and plans
Customers see every open invoice and pay by card or bank transfer, or split the balance into a payment plan. No login needed.
Explore the portal →
Pause
Reminder sequence
Northline Ltd INV-1042 · $2,480.00
Due date Due date reminder Email and SMS · 9:02
Sent to Sam Lee by email and SMS7 days overdue Overdue reminder SMS with a link to pay
14 days overdue Final notice Now from Dana Lee, Director
WellPaid co. Text message · Today 9:02
Hi Sam, invoice INV-1042 from WellPaid co. for $2,480.00 is due today. View and pay here:
Invoice INV-1042 $2,480.00 Pay now Pay WellPaid co. · INV-1042paidnice.com · secure payment
Delivered
Paid, thanks!
Invoice INV-1042 is due today Hi Sam, invoice INV-1042 for $2,480.00 is due today. You can pay online in a few clicks.
Pay now Opened
STATEMENT Oct 1
To Fairway Trading
Invoice Balance
INV-1031Due Sep 15 · 16 days overdue
$2,529.60 INV-1043Due Sep 30 · 1 day overdue
$2,480.00 INV-1057Due Nov 14 · not due
$860.00
Total due $5,869.60
Aged debt
Current $860
1-30 $5,010
31-60 $0
61-90 $0
90+ $0
Pay $5,869.60 online
Your October statement
Hi Fairway accounts, your statement for October is attached. $5,009.60 is overdue.
PDF Statement-Oct.pdfView statement online Monthly statement 1st of every month · customers with an overdue balance
Scheduled
Invoice
INV-1031 · Northline Ltd
14 days overdue Late fee added
Consulting · JulyDue Aug 16 $2,480.00
Late fee · 2% of $2,480.00Aug 30 · approved, posted to +$49.60 Void fee
Total due $2,480.00 $2,529.60
Emailed to Sam Lee Late fee added to INV-1031
Sent
Late fee policyCommercial customers TypeFixed % Interest
Charge2% after 14 days
Repeat Every 30 days
Post asNew invoice On invoice
Reply from Sam Lee
Northline Ltd · INV-1042 Reply received
“Hi, we will pay INV-1042 on the 30th with our month-end run. Can you add PO-23841 to the invoice?”
Paidnice read the replyPayment date Sep 30 PO number PO-23841 Intent Promise to pay
Drafted reply Draft Sent
Thanks Sam, we have noted payment of INV-1042 on Sep 30 and added PO-23841. The updated invoice is attached.
Applied by Paidnice
Payment date logged INV-1042 · expected Sep 30
Logged PO-23841 added in Invoice resend drafted Updated Reply and invoice sent Approved by Jo Park
Sent
Escalations Board List
To call3 Northline Ltd $2,480 · INV-1042 21d ME
Kestrel Labs $1,120 · INV-1061 18d JP
Harbor & Co $640 · INV-1070 15d ME
Letter sent2 Beacon Group $4,300 · 2 invoices 45d DL
Fairway Trading $980 · INV-1012 38d JP
Stop credit1 Ridgeway Builders $9,240 · 4 invoices 96d DL
Northline Ltd Owner Mark Ellis
44 Credit score Fair
Overdue $2,480
Avg days to pay 38
Past escalations 2
3 reminders, no reply Sep 15 to Sep 29
Opened Statement opened Oct 1 · 9:40 am
Viewed
Next step Log call Legal letter Stop credit To solicitor
Northline Ltd
$5,869.60 outstanding · no login needed
Invoices Open 3 Paid 24
INV-1031 Due Aug 16 45 days overdue
$2,529.60 INV-1043 Due Sep 15 15 days overdue
$2,480.00 INV-1057 Due Oct 15 Due in 15 days
$860.00
Pay 0 selected 2 selected $0.00 $5,009.60
CardVisa, Mastercard, Amex
Pay $5,009.60 Paid · 2 invoicesSecure payment by
Applied by Paidnice
Reminder with a portal link Sep 30 · 2 invoices overdue
Sent Paid $5,009.60 by card On the portal · INV-1031 and INV-1043
Paid Payments recorded in Both invoices marked paid Synced
Plus payment plans, discounts, credit scores, cash forecasts, letters by post and more.
See everything Paidnice does
Know what is coming in, and who to call first
Paidnice turns your ledger into answers: the cash due this week, the customers who pay late and the accounts that need a person.
Expected payments, week by week, from your ledger A credit score for every customer, from how they pay Aged receivables for each customer, at a glance A weekly report emailed to your team
What customers see
Day 30 50% fewer late payments
Day 90 8 in 10 invoices paid on time
Explore reporting →
Cash this week Expected payments $48,200 this week · $12,400 already late
Late
This wk
Oct 19
Oct 26
Nov 2
Who pays late Ridgeway Builders Pays in 62 days on average · 4 invoices overdue
16 Credit score High risk
Where it is stuck Aged receivables $220,474
Current$121k
1-30$52k
31-60$26k
61-90$14k
90+$7k
Who to call first Call Ridgeway Builders $9,240 overdue · assigned to Dana Lee
Log call
Up and running in three steps
Paidnice prepares draft policies for you. Nothing runs until you approve them.
Connected · Instant live sync
1 Connect Xero or QuickBooks
Paidnice reads your invoices, customers and payment terms from your ledger.
Reminders · all customers Before, on and after the due date
Draft Active Monthly statements 1st of the month · with a balance
Draft Active Late fee · commercial 2% after 14 days overdue
Draft Active
2 Approve your draft policies
Paidnice drafts reminders, statements and fees from your terms. Change anything, then switch them on.
Reminder sent Northline Ltd · INV-1042
Sent Paid by card Northline Ltd · $2,480.00
Paid Reminders stop INV-1042 is paid, so nothing else goes out
Done
3 Get paid on time
Reminders go out on schedule, customers pay from the link and you see every step.
“
It’s the debt collection system I’ve been looking for, for the last 15 years.
Businesses that get paid on their terms
Bookkeepers, event companies and co-working spaces, in their own words.
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$60k outstanding → $24k in 30 days
“When my debtor workflow is turned off, people stop paying me almost immediately.”
Haley Reyners Founder, My Two Cents
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20%+ late → 0% late
“Paidnice gave us the reliability we needed in our accounts receivable.”
Alex Hamilton CEO, Paintvine
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Late payments → 75% fewer
“One thing less to worry about.”
Louis Fourie Director, Venture Workspace
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Manual chasing → Paid same day
“It's perfect set-and-forget automation.”
Will Qu Founder, RankRise
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Six figures → More than halved
“We look like heroes because we've introduced Paidnice into their business.”
Roman Tepes Founder, Balance My Books
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Manual chasing → 3 hrs back weekly
“The impact that we had was immediate.”
Marc Proctor Director, Bullot & Rankine
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60-day drift → 30-day terms again
“Just by using Paidnice, it's freed up loads and loads of time.”
Jon Murphy Founder, Salt Silo
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80%+ paid late → Most in 14 days
“With Paidnice, we've transformed client behaviour around on-time payment.”
Louis De Kock Director, 3IT Consulting
Play video · 2:47
Manual chasing → 4 hrs back a fortnight
“Paidnice has completely flipped the script.”
Victor Chen CMO & Accounts Manager, Better Tuition Academy
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“If you want to get paid on time, put in Paidnice software, full stop.”
Janet Xuccoa Director, New Zealand Family Trust Services
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“Whether you are a solopreneur or a big agency, this is a no-brainer.”
Christine Tierney Founder, junebird creative
See all customer stories → · Read all 160+ reviews →
Works with the software you already run
Paidnice connects to your ledger, payment providers, CRM and team chat, so every invoice is chased, paid and recorded without manual data entry.
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A team that has your back
Talk to the people who build Paidnice. We help in every time zone and know collections inside out.
“The best service I have had from anyone in years. The product does exactly what it says.”
Anna H. on the App Store
Dashboard WellPaid co.
Collected this month $48,200 ↑ 9 payments today
DSO 15 days ↓ 14 days since March
Upcoming actions · tomorrow Scheduled · 5 reminders Draft · 3 late fees
Applied by Paidnice
14 reminders sent Today · email and SMS
Sent Payment received Northline Ltd · $5,869.60
Paid 3 late fees drafted Tomorrow · waiting for approval
Draft Reply drafted Harbor & Co · pays Oct 20
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Paidnice is accounts receivable automation for Xero and QuickBooks. It enforces your payment terms on every invoice to cut payment delays: consistent, best-practice credit control and debtor management, run for you.
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