How a junebird creative Turned Invoice Chaos into Mailbox Money

'Set it and forget it' automation helped this solo marketing agency transform endless payment chasing into reliable cash flow - and even turned late fees into bonus revenue
INdustry
Digital Marketing Agency
Location
United States of America
Customer
junebird creative
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"When I send an invoice, I need to get paid. I'm not salaried unless people pay me," explains Christine Tierney, founder and CEO of junebird creative.

For her Minnesota-based digital marketing agency serving entrepreneurs and small businesses, manual payment collection was eating into valuable time better spent serving clients and growing her business.

Breaking Free from the Manual Chase

After nearly a decade running her agency, Christine found herself stuck in a reactive cycle of chasing payments. "I would go into each account manually, send statements, and it was mostly retroactive sending of past-due notices versus proactively managing payments," she recalls.

With clients ranging from small LLCs to nonprofits, many without formal accounting departments, getting paid on time was a constant struggle.

Finding the Perfect Fit

As a long-time Xero user, Christine needed a solution that would integrate seamlessly with her existing systems. After discovering Paidnice in the Xero App Store, she found exactly what she was looking for – a flexible, automated system that could adapt to her diverse client base.

The impact was transformative:

  • Automated payment reminders replaced manual follow-ups
  • Late fees became "mailbox money" without the awkward conversations
  • Different payment rules for various client types (nonprofits vs. businesses)
  • Proactive payment reminders instead of reactive collections
"I don't have time to mess around in my accounting system," Christine emphasizes. "I need things that are automated, that I can set up in ways that support my business versus having to fit my business into the structure of something."

The Power of "Set It and Forget It"

The real game-changer was Paidnice's flexibility and automation. Christine now has:

  • Automated reminders 5 days before due date, on due date, and 5 days after
  • Customized late fee structures for different client groups
  • Direct payment links in every reminder email
  • The ability to exclude certain clients (like nonprofit passion projects) from late fees

"People are paying on time more because they're getting the reminders, and they're not mean reminders – they're just friendly reminders," Christine notes. "The cost is just a no-brainer. The implementation is just a no-brainer."

For other businesses considering Paidnice, Christine's message is clear: "Whether you are a solopreneur or a big agency, this is a no-brainer. The time saving and freedom from chasing accounts receivables will save you so much money in the long run."

The Bottom Line

For junebird creative, Paidnice delivered exactly what Christine needed: "Automation that empowers and gives me the ability to run my business without having to chase my accounts receivable."

With more timely payments, automated late fees creating "mailbox money," and hours saved on administration, Christine can focus on what she does best – helping her clients grow their businesses.

"Whether you're a solopreneur or a big agency, this is a no-brainer. The time saved from not chasing accounts receivables will save you so much money in the long run."

Christine Tierney

junebird creative