Automate client payments while improving cash flow and client relationships. Purpose-built for MSPs with ConnectWise integration, automated reminders, and client-friendly payment options.
Managed Service Providers face unique challenges with billing and collections that impact both cash flow and client relationships.
Average collection time for MSPs, creating significant cash flow challenges for service-based businesses
Average outstanding accounts receivable for a mid-sized MSP with recurring service contracts
Of MSP clients prefer electronic payment options, yet only 35% of providers offer a branded payment portal
Of MSP owners cite payment collection and cash flow management as major business challenges
MSP billing involves complex monthly recurring charges, variable one-time services, hardware sales, and multiple service tiers. Traditional accounting approaches aren't designed for these recurring revenue business models.
What if your accounts receivable process could enhance client relationships while improving your MSP's cash flow?
Recurring revenue models require consistent cash flow, but delayed client payments create financial strain for MSPs trying to grow their business.
Managing monthly recurring services alongside one-time projects, hardware sales, and tiered service agreements creates unique AR challenges.
Technical staff and account managers divert billable time to collections, manually tracking and following up on overdue invoices.
MSPs hesitate to enforce payment terms, fearing they'll damage the long-term client relationships that their business depends on.
Professional email and SMS reminders with MSP-specific language and escalation workflows that maintain client relationships.
Automatically apply late fees and generate statements that help establish payment expectations and improve cash flow.
Self-service portal with your MSP's branding that makes it easy for clients to view and pay invoices online with multiple payment options.
Works alongside ConnectWise, QuickBooks, Xero, and other MSP tools to create a comprehensive MSP accounting solution without disrupting your workflow.
Advanced automation tools that complement your existing MSP tech stack and address the unique challenges of MSP billing and collections
Automate email & SMS reminders while maintaining your MSP's professional image to improve cash flow without damaging client relationships.
Pre-built templates with appropriate language for managed services, hardware sales, and support renewals.
All communications come from your domain with your branding for a consistent client experience.
Send text reminders for time-sensitive collections while maintaining professional communication standards.
Create multi-stage follow-up sequences that escalate based on invoice age and client response.
Automatically apply late fees and generate professional statements to improve your MSP's cash flow and reduce administrative work.
Set up flat fees, percentage-based interest, or tiered late payment charges based on your MSA terms.
Automatically generate and send monthly statements showing all outstanding invoices and payments.
Incentivize early payment with automated discounts that can boost on-time payments for recurring services.
Apply different fee structures for different service tiers and contract types with ease.
Provide your MSP clients with a professional, convenient way to view and pay invoices while maintaining your company branding.
Customize the portal with your logo, colors, and messaging for a seamless extension of your brand.
Works with Stripe, ConnectBooster, and other payment processors to give clients flexible payment choices.
Group invoices by service contract for easy client reference and payment allocation.
Allow clients to set up payment plans for larger hardware purchases or project invoices.
Gain visibility into your MSP's accounts receivable with powerful reporting tools that complement your existing MSP software stack.
Track Days Sales Outstanding and aging receivables with detailed reports to identify trends and issues.
Assign, track, and manage collection activities across your team with internal notes and task assignments.
Complements ConnectWise, Xero, QuickBooks, and other MSP business tools without disrupting your workflow.
Create personalized AR dashboards showing the metrics and KPIs most important to your MSP's financial health.
Paidnice integrates with leading accounting and payment platforms while complementing your existing MSP management software
Continue using ConnectWise or your preferred MSP software
Central financial data hub
Automated AR management
Rather than replacing your MSP management software, Paidnice enhances your accounts receivable process by connecting to your accounting system. This approach gives you the best of both worlds:
Centralized financial data: Your accounting system remains the source of truth for all financial information.
Complementary approach: Keep using ConnectWise or your preferred MSP solution for ticket management while Paidnice handles collections.
Seamless data flow: When payments are processed, the data flows to your accounting system and can be reflected in your MSP management platform.
Sync invoice data, payments, and reconciliations with your Xero account.
Bi-directional sync with QuickBooks Online for real-time financial data.
Process credit cards and ACH payments securely for your MSP services and products.
Connect Paidnice to thousands of applications through automated workflows.
If you need data from your MSP management platform that isn't accessible through your accounting system, we can help. Our team can build custom integrations to complement your existing MSP tech stack.
Examples of custom integrations include:
Real results from MSPs like yours
With Paidnice, we've transformed client behaviour around on-time payment. By automatically enforcing late fees, we've set new expectations - now over 60% of customers pay us promptly. I think the process lets you down because it's simply way too labor intensive. It's almost impossible to get in contact with all your clients.
Director, 3IT Consulting
Managed Service Provider (MSP), South Africa
3IT Consulting was overwhelmed by a manual, labor-intensive collection process that resulted in:
Implementing Paidnice allowed 3IT Consulting to:
After implementing Paidnice, 3IT Consulting experienced:
"That makes a huge difference. I think that's where pretty much Paidnice pays for itself." - Venita Naidoo, Financial Manager
Plans that scale with your managed service business
Perfect for small MSPs wanting a consistent A/R process with reminders, statements, late fees and discounts for your recurring services.
For growing MSPs with more clients, needing custom branding, multi-currency support, and more advanced AR automation.
For established MSPs with high invoice volumes and more complex accounts receivable workflows, including multiple business units.
With simple online tutorials and next business day available phone support to help you get started.
If your MSP isn't satisfied within the first 30 days, we'll refund your payment.
Pay monthly with no long-term commitment. Cancel anytime with no penalties or hidden fees.
Our pricing is based on the number of invoices your MSP processes monthly. We offer plans starting at $39/month for MSPs with up to 150 invoices per month, scaling up to premium plans for businesses with over 1,000 invoices. Each plan includes features specifically designed for MSPs to manage their accounts receivable efficiently.
We understand that MSPs may experience fluctuations in billing volume, especially when onboarding new clients or selling hardware. You can upgrade or downgrade your plan at any time to accommodate these changes. If you occasionally exceed your plan's invoice limit, we won't cut off service—we'll simply reach out to discuss if an upgrade might be beneficial for your business.
Yes, Paidnice works alongside your existing MSP management software like ConnectWise, Autotask, and others. While we don't directly integrate with these platforms, we connect to your accounting system (like QuickBooks or Xero), which serves as the financial hub between your MSP platform and Paidnice. This complementary approach allows you to keep using your current tools while enhancing your accounts receivable process.
Absolutely! Paidnice is designed to handle both your recurring monthly service invoices and one-time hardware or project sales. You can set up different reminder sequences and payment terms based on invoice types, allowing for flexible handling of your various revenue streams. This is particularly valuable for MSPs that offer both ongoing services and equipment sales.
Schedule a personalized walkthrough with a managed services accounts receivable specialist
See a demo customized for your service offerings and business size
Get a custom analysis of your potential time and cost savings
Learn how Paidnice works with your existing MSP tech stack
Discover how quickly you can get up and running
"The demo showed me exactly how Paidnice would work for our MSP. We implemented the same day and saw a dramatic reduction in late payments within just a few weeks."— Louis De Kock, Director, 3IT Consulting
Choose a time that works for you, and an MSP accounts receivable specialist will walk you through how Paidnice can help your business.
Your information is secure and will never be shared with third parties.
No obligation, no credit card required.
We use cookies to make your experience better. By using paidnice.com, you accept our cookie notice terms