New: Add notes, assign escalations and much much more
Keeping your accounts receivable running smoothly can feel like a constant challenge. But with the latest updates from Paidnice in October 2024, managing invoices and payments just got easier. These updates are designed to give you more control over your invoicing process, save time, and ensure that your team stays on top of cash flow.
Here’s a breakdown of what’s new this month and how these features can help your business:
📝 Add Notes to Invoices and Contacts
Managing invoices can involve multiple team members, and Paidnice's new Notes feature makes collaboration easier. You can now add notes to invoices and contacts, and tag other users to action tasks or follow-ups. This note-taking capability ensures that important details are never lost in communication, and everything syncs seamlessly with your accounting software like Xero or QuickBooks.
This is a game-changer if you often need to pass information between team members or need a quick way to document customer interactions.
👥 Assign Escalations to Different Users
If you have a larger team, assigning specific tasks can be tricky—especially when following up on unpaid invoices. The new Escalations Assignment feature lets you allocate follow-up actions to individual team members. For example, you can assign a particular team member to handle escalations for specific accounts, ensuring that no overdue payment slips through the cracks.
This feature is particularly useful for businesses with multiple departments handling collections, as it streamlines who is responsible for which client, creating clear accountability.
📩 Mark Invoices as Sent in Xero
Manually keeping track of which invoices have been sent can be a hassle. With the new Invoice Sync feature, invoices sent through Paidnice are now automatically marked as "Sent" in Xero.
This automation reduces the risk of double-sending invoices or overlooking unpaid ones, keeping everything in sync between Paidnice and your Xero account.
⚙️ Test Policies Before Applying
Rolling out new policies across your accounts receivable process can be nerve-wracking if you're unsure of their impact. Paidnice’s new Test Policy feature allows you to try out policies in a safe environment before applying them to your live accounts. Whether you're tweaking reminder schedules or setting up late fee structures, this feature helps you ensure everything is targeted correctly before it's activated.
Testing policies first can save time and avoid awkward situations where customers receive reminders or fees that weren't intended for them.
⏰ Limit Reminders to Business Hours and Weekdays
Ever worried that your invoice reminders are getting lost in the noise of a client’s busy inbox? Paidnice now allows you to limit reminders to weekdays and business hours.
Sending reminders at optimal times can drastically increase their effectiveness, ensuring they land when your client is most likely to see and act on them.
🔄 Transfer Billing Relationships with Ease
Need to hand over or take control of a subscription billing relationship? Paidnice now offers a Billing Relationship Transfer option.
This feature allows for the smooth transition of account control between users, whether you're switching departments or transferring a client to another team member. It’s a simple, yet effective update for businesses that frequently manage multiple accounts.
Anything else you would like to see?
In a time where cash flow is crucial for small businesses, our team continues to develop features that help you reduce administrative burdens, minimize late payments, and ensure a smoother, faster payment process for your clients.
If you haven’t yet explored Paidnice’s latest features, now’s the time! These new tools will help keep your business running like clockwork, ensuring you get paid on time, every time.
Try Paidnice for Free Ready to experience these updates for yourself? Try Paidnice for free for 30 days and see how easy it is to automate your accounts receivable process.
