Summary
Chaser prices by annual turnover band: Compact is £199 a month (about $259) for turnover up to £4m, Core is £599 (about $779) up to £10m and Complete is £899 (about $1,169) up to £100m, with Custom by quote above that. Annual billing takes 10% off, and every tier opens with a 10-day trial and a demo call before purchase.
- Paidnice: Best for Xero and QuickBooks Online teams of any size up to $50m a year, from $69 a month (£49), priced by invoice volume with no per-seat fees.
- Chaser: Best for larger UK teams past £4m turnover, from £199 a month; Compact includes 4 users and charges £10 a month per extra seat, and Care adds a specialist from £324 a month.
- Satago: Best for small UK businesses that also want invoice finance, from £45 a month.
- Kolleno: Best for larger teams buying cash application, from $650 per user a month.
This page covers Chaser the credit-control platform at chaserhq.com, not the unrelated Slack task-management tool that shares the name and prices per seat.
Chaser bills by turnover band. Paidnice bills by invoice volume. A £8m business sending 600 invoices a month pays £6,468 a year on Chaser Core and £1,548 on Paidnice Pro 600. Paidnice covers email and SMS reminders, statements, payment plans, a customer portal, escalations and late fees for Xero and QuickBooks Online, with unlimited users on Pro.
See Paidnice pricing · Start free (the first 20 actions are free, no card needed)
What does Chaser cost by tier?
Chaser costs £199 a month for turnover under £4m, £599 a month up to £10m, and £899 a month up to £100m; the higher tiers remove the user cap, add chasing credits and bundle forecasting.
| Plan | Monthly (billed monthly) | Monthly (billed annually) | Turnover band | Included | Capped or gated |
|---|---|---|---|---|---|
| Compact | £199 (about $259) | £179 | Up to £4m a year | Email, SMS and call reminders, 30 templates, 4 schedules, 100 SMS and 100 call credits, 1 sending inbox | 4 users; extra users £10 each; extra template or schedule £5 each |
| Core | £599 (about $779) | £539 | Up to £10m a year | Unlimited users, templates and schedules, 600 credits, multi-entity, in-app calls with recording | Forecasting is an add-on |
| Complete | £899 (about $1,169) | £809 | Up to £100m a year | Everything in Core, 1,200 credits, AR forecast included, named account manager | Cash-flow forecast still an add-on |
| Custom | By quote | By quote | Above £100m a year | Scoped per contract | Payment plans not available on Custom |
Chaser costs $259 a month on Compact, $779 on Core and $1,169 on Complete in US dollars, or £199, £599 and £899 in GBP, billed monthly.
All figures are GBP ex-VAT, with EUR, AUD and NZD list prices also published per tier (Chaser pricing page). Each tier opens with a 10-day trial, and a demo call is required to buy.
The work exists because invoices miss the due date. Xero Small Business Insights measures how often.
| Country | Paid late | Year on year |
|---|---|---|
| Australia | 4.3% | -2.7 pts |
| New Zealand | 5.1% | -0.5 pts |
| UK | 8.3% | -0.9 pts |
| US | 8.3% | -0.1 pts |
| Canada | 11.4% | +0.8 pts |
Source: Xero Small Business Insights, June 2026. See the full data on the Paidnice accounts receivable statistics dashboard.
That share is the queue the software has to clear.
What do the Chaser Care bundles cost?
Chaser Care adds a dedicated accounts receivable specialist for £899, £1,599 or £2,099 a month depending on tier. Core plus Care costs £19,188 a year against £6,468 for Core alone on annual billing, a gap of about £12,700 for the outsourced specialist.
Care pairs each plan with a specialist who runs payment follow-ups, manages the chasing inbox and handles disputes, with call hours included (Chaser pricing page). The bundle prices are the new-customer packages introduced in March 2026: £899 with Compact, £1,599 with Core, £2,099 with Complete, or by quote with Custom. Existing customers can add Care from £324 a month.
What drives a Chaser bill?
Chaser sets the tier by turnover band, from £199 to £899 a month. Credits, add-ons and payment fees then move the monthly figure up from the list price.
- Turnover band, not invoice count. Your annual revenue picks the tier. A business at £4.5m turnover with 80 invoices a month pays Core at £599, the same as one at £9m with 800 invoices.
- Users. Compact caps you at 4 users and charges £10 a month for each extra seat. Core and Complete are unlimited.
- Chasing credits. SMS, automated calls, letters and credit checks all draw down a credit pool: 100 SMS and 100 call credits on Compact, 600 on Core, 1,200 on Complete. Top-ups run £0.05 to £0.07 per SMS, £0.08 per call credit-minute, £1.25 to £1.50 per letter and £2 to £3 per credit check.
- Forecasting add-ons. AR forecast is £9 a month (included on Complete). Cash-flow forecast is £20 a month and works on Xero only.
- Chaser Pay fees. Card payments through Chaser's own Stripe-based rails cost 2.00% plus 20p in the UK and 3.40% plus $0.30 in the US; Pay-by-Bank is 1.00% plus 20p; ACH is 1.30%. Connecting your own Stripe account and using Chaser Pay are mutually exclusive.
- Collections. Escalating a debt to the Debitura partner service costs a success fee of 20% down to 6% by debt size in the UK and EEA, with age surcharges of 8% or 15% on older invoices.
- Contract terms. Annual billing saves 10%. Minimum contract length is not stated on the pricing page.
What does Chaser cost a year at £2m, £8m and £20m turnover?
On annual billing Chaser software alone costs £2,148, £6,468 and £9,708 a year for those three sizes, before add-ons and credit top-ups.
£2m turnover, six-person finance team, Xero. Compact on annual billing: £179 × 12 = £2,148. Two seats over the four included: £10 × 2 × 12 = £240. AR forecast add-on: £9 × 12 = £108. Total £2,496 a year. Billed monthly instead, the software line is £199 × 12 = £2,388 (about $3,108).
£8m turnover, multi-entity group. Core on annual billing: £539 × 12 = £6,468. Cash-flow forecast: £20 × 12 = £240. Total £6,708 a year. Billed monthly, the software line is £599 × 12 = £7,188 (about $9,348). Unlimited users, so no seat charges.
£20m turnover, account manager wanted. Complete on annual billing: £809 × 12 = £9,708. AR forecast is included, so the only optional line is cash-flow forecast at £240. Total £9,708 to £9,948 a year. Billed monthly, the software line is £899 × 12 = £10,788 (about $14,028).
Add Care to the £8m case and the annual figure becomes £1,599 × 12 = £19,188. Credit top-ups, letters and Chaser Pay fees sit on top of every figure above and depend on how many customers you chase by SMS, call or post.
Is Chaser worth the price?
Chaser suits larger UK finance teams, roughly £4m turnover and up, and a £1m to £3m business pays at least £2,148 a year on Compact plus £10 a seat past four users. The Xero App Store rating is 4.98 from 374 reviews and G2 puts it at 4.5 from 68 reviews.
| Fits | Overpays |
|---|---|
| A UK team at £4m turnover and up on Core or Complete that will use multi-channel chasing including letters and calls, Creditsafe-powered credit checks with continuous monitoring, a customer portal, payment plans, cash-flow forecasting and a route into Debitura debt collection. | A £1m to £3m business with a small invoice run, paying the £4m-band entry price of £2,148 a year for capacity it may never use, plus £10 a month for each user past four. |
| A finance team that wants one established platform with a named account manager on Complete and a managed-service option in Care. | A team that needs late fees to vary by customer group. Chaser late fees are one global rule, and statements go out monthly on a fixed day only. |
The full feature comparison is in our guide to the best Chaser alternatives, and the Chaser alternative page covers the switch itself.
What are the alternatives to Chaser?
The five alternatives to Chaser are Credit Hound, Satago, Paidnice, Upflow and Kolleno, running from £20 per user a month to $650 per user a month against Chaser's £199 entry price, ordered by the size of business each fits, smallest first.
Credit Hound: best for UK Sage sites that chase and log disputes
Credit Hound is Draycir's chase-and-dispute tool for Sage and Xero sites, best for UK Sage teams that log disputes and promised payments, from £20 per user a month.
- Fits: UK businesses on Sage 50, Sage 200 or Sage Intacct, plus Xero teams, that want structured chasing, dispute logging and promise-to-pay tracking sold through a Sage reseller.
- Entry cost: £20 per user a month on Sage 50 (about $26); £51 for the first user and £35 for each extra on Xero and Sage 200 (about $66 and $46); annual is roughly 11 times monthly (Credit Hound pricing page).
- Pricing unit: Per user, per host system.
- Runs on: Sage Accounting, Sage 50, Sage 100, Sage 200, Sage Intacct, Xero. No QuickBooks Online connector.
- Late fees and interest: None documented.
- The one thing it does best: Dispute management with follow-up reminders and a "promised cash" report.
- Limitation: It chases without charging: no late fees, no statements documented, and payment links cost £38 a month extra through the PayThem module.
Satago: best for UK small businesses that also want invoice finance
Satago is a UK credit control and invoice finance hybrid, best for small UK businesses that want chasing, credit reports and funding in one subscription, from £45 a month.
- Fits: Small UK businesses on Xero or Sage that want chasing, credit reports and invoice finance from one supplier.
- Entry cost: £45 a month standalone (about $59), £80 on Premium and £200 on Platinum; £25 or £45 a month inside Sage 50 (Satago pricing page).
- Pricing unit: Per company tier; annual at £450, £800 and £2,000.
- Runs on: Xero, Sage, Sage 50, QuickBooks, KashFlow, FreeAgent.
- Late fees and interest: Not published.
- The one thing it does best: Bundles chasing, credit reports and invoice finance in one subscription.
- Limitation: Basic caps email reminders at 100 a month with no SMS; SMS starts on Premium at £80 with 100 messages a month.
Our Satago alternatives and pricing breakdown shows what each tier includes.
Paidnice: best for Xero and QuickBooks Online teams of any size up to $50m
Paidnice is accounts receivable automation for Xero and QuickBooks Online, best for teams of any size up to $50m a year that want reminders, statements and late fees enforced, from $69 a month (£49).
- Fits: Finance teams doing up to $50m a year on Xero or QuickBooks Online that want reminders, statements, payment plans, a portal, escalations and optional late fees.
- Entry cost: $69 a month (£49) on Essentials; Pro from $99 (£74) to $799 (£599).
- Pricing unit: Invoice volume, from 150 to 4,000 invoices a month; unlimited users on Pro.
- Runs on: Xero, QuickBooks Online; NetSuite, Sage Intacct and Dynamics 365 Business Central on the Custom plan.
- Late fees and interest: Invoice late fees and statement interest, Bank of England base-rate indexed, with different policies per customer group.
- The one thing it does best: Late fees and statement interest that post to the ledger and vary by customer group.
- Limitation: ERP connections are Custom plan only, and Essentials is capped at 2 users and 150 invoices a month.
Upflow: best for mid-market teams priced by gross invoice value
Upflow is collections analytics software for mid-market finance teams, best for teams that manage by metric; price on request, with Starter listed at $333 a month in its page data.
- Fits: Mid-market finance teams on NetSuite, Sage Intacct, Xero or QuickBooks that want analytics, a branded portal and autopay.
- Entry cost: Quote-only on every tier; the pricing page's structured data lists Starter at $333 and Grow at $833 a month, and the last published list prices were $440 (Grow) and $880 (Scale).
- Pricing unit: Gross invoice value band, five tiers, seats unlimited.
- Runs on: QuickBooks, NetSuite, Sage Intacct, Xero, Stripe Billing, Chargebee, Zuora.
- Late fees and interest: Via the ERP only; no native calculation.
- The one thing it does best: A branded customer portal with online payment, autopay and disputes.
- Limitation: No payment plans. Upflow's $390 a month is the fee for its Payments add-on, not a platform subscription, and card fees of 3.5% plus $0.30 and ACH at 0.8% capped at $5 sit on top.
See how much Upflow costs for the revenue bands and fees in detail.
Kolleno: best for larger teams buying cash application per seat
Kolleno is an AI order-to-cash platform, best for larger finance teams that need cash application and reconciliation, from $650 per user a month.
- Fits: Teams above $1m turnover, often on NetSuite, that want AI collections plus cash application and reconciliation.
- Entry cost: $650 per user a month on BusinessPay ($545 annual); Business Plus $1,245 ($995 annual) with a two-user minimum.
- Pricing unit: Per user; extra charges may apply for integrations and add-ons.
- Runs on: Xero, QuickBooks Online and Sage Intacct on BusinessPay and Business Plus; NetSuite, SAP, Oracle and Business Central on Enterprise.
- Late fees and interest: No evidence of the feature.
- The one thing it does best: Cash application and reconciliation, including remittance parsing.
- Limitation: Per-user pricing multiplies quickly: three users on BusinessPay is $650 × 3 = $1,950 a month.
Our Kolleno per-user pricing guide works the maths for teams of 3, 5 and 10.
How do Chaser and the alternatives compare side by side?
Chaser at £199 to £899 a month sits above four of the five options on entry price and below Kolleno for any team of two or more. The table sets the six tools against turnover, pricing unit and late-fee support.
| Tool | Best for | Price from | Size fit | Ledger | Pricing unit | Late fees | One limitation |
|---|---|---|---|---|---|---|---|
| Chaser | Larger UK teams, multi-channel chasing | £199 (about $259) | £4m and up | Xero, QuickBooks, Sage, NetSuite, Dynamics 365 | Turnover band | Yes, one global rule | Fees cannot vary by customer group |
| Credit Hound | UK Sage sites, disputes | £20 per user (Sage 50); £51 first user (Xero) | Small to mid UK Sage sites | Sage 50, Sage 200, Sage Intacct, Xero | Per user | None documented | No QuickBooks Online, no late fees |
| Satago | UK small businesses wanting invoice finance | £45 standalone; £25 inside Sage 50 | Small UK businesses upward | Xero, Sage, QuickBooks, KashFlow, FreeAgent | Per company tier | Not published | Basic has no SMS and 100 emails a month |
| Paidnice | Xero and QuickBooks Online teams | $69 (£49) | Any size up to $50m a year, or 50,000 invoices a year | Xero, QuickBooks Online | Invoice volume | Yes, per customer group | ERP connections on Custom plan only |
| Upflow | Mid-market by gross invoice value | Price on request; structured data lists $333 | Mid-market | NetSuite, Sage Intacct, Xero, QuickBooks | Gross invoice value band | Via ERP only | Payments add-on $390 a month |
| Kolleno | Larger teams, cash application | $650 per user ($545 annual) | Above $1m turnover | Xero, QuickBooks Online, Sage Intacct; NetSuite and SAP on Enterprise | Per user | No evidence | Per-user cost multiplies across a team |
For the wider category, credit control software pricing compares every pricing model side by side.
How does Paidnice price the same chasing, statements and late fees?
Paidnice is priced by invoice volume, not revenue, so a business in Chaser's £4m Compact band pays from $69 a month (£49): Essentials covers 150 invoices, Pro runs from $99 (£74) for 300 invoices to $799 (£599) for 4,000, with unlimited users on Pro.
A finance team doing up to $50m a year gets automated email and SMS reminders, automatic statements including consolidated parent accounts, payment plans, a customer portal, escalation workflows and late fees with interest that can vary by customer group. Late fees are optional; reminders and statements alone are a complete use of the tool. No contracts, no lock-ins, and the first 20 actions are free with no credit card.
| Paidnice plan | Invoices a month | USD | GBP | Users |
|---|---|---|---|---|
| Essentials | 150 | $69 | £49 | Up to 2 |
| Pro 300 | 300 | $99 | £74 | Unlimited |
| Pro 600 | 600 | $179 | £129 | Unlimited |
| Pro 1,000 | 1,000 | $279 | £199 | Unlimited |
| Pro 2,000 | 2,000 | $489 | £349 | Unlimited |
| Pro 3,000 | 3,000 | $649 | £479 | Unlimited |
| Pro 4,000 | 4,000 | $799 | £599 | Unlimited |
The same three businesses from the example above pay Chaser by turnover band and Paidnice by invoice count. The table assumes 300, 600 and 1,000 invoices a month for the £2m, £8m and £20m businesses, and Paidnice at its monthly list price for 12 months.
| Business | Chaser software, annual billing | Paidnice plan | Paidnice, 12 months |
|---|---|---|---|
| £2m turnover, 300 invoices a month | Compact: £2,148 | Pro 300 at £74 | £888 ($1,188) |
| £8m turnover, 600 invoices a month | Core: £6,468 | Pro 600 at £129 | £1,548 ($2,148) |
| £20m turnover, 1,000 invoices a month | Complete: £9,708 | Pro 1,000 at £199 | £2,388 ($3,348) |
A £20m business raising 300 invoices a month would pay Pro 300 at £888 a year, the same as the £2m business, because the bill follows the invoices rather than the turnover. Full plan detail is on the Paidnice pricing page.
We price by invoice count because that is the work the software does. A £9m business with 200 invoices a month and a £2m business with 1,500 invoices a month have the reverse relationship between turnover and chasing effort, and the bill should follow the effort.
The trade-off is scope. Paidnice is accounts receivable automation for Xero and QuickBooks Online businesses. ERP connections such as NetSuite and Sage Intacct sit on the Custom plan, and so do Creditsafe credit checks: you connect your own Creditsafe API key and see your Creditsafe data inside Paidnice. A UK team that wants a Debitura escalation inside the same tool is a Chaser buyer.
Chaser pricing questions
Chaser starts at £199 a month and the short answers below cover monthly cost, free plans, per-user pricing, Care and how the alternatives compare.
How much does Chaser cost per month?
£199 a month (about $259) on Compact, £599 (about $779) on Core and £899 (about $1,169) on Complete, billed monthly. Annual billing reduces those to £179, £539 and £809 a month. Custom pricing applies above £100m turnover (Chaser pricing page).
Does Chaser have a free plan?
No. Every tier is paid. Compact, Core and Complete each open with a 10-day trial, and payment plans are not available during the trial.
Is Chaser priced per user?
No. Chaser prices by annual turnover band. The Compact tier includes 4 users and charges £10 a month for each extra seat; Core and Complete include unlimited users.
What does Chaser Care cost?
New-customer bundles are £899 a month with Compact, £1,599 with Core and £2,099 with Complete, each including the software, a dedicated AR specialist and call hours. Existing customers can add Care from £324 a month.
Is Chaser cheaper than the alternatives?
It sits in the middle. Credit Hound starts at £20 per user, Satago at £45 a month and Paidnice at $69 (£49), all below Compact. Upflow is quote-only, though its structured data lists Starter at $333 and Grow at $833 a month, and Kolleno charges $650 per user a month. The right comparison is annual cost at your turnover and invoice volume rather than the entry price.
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