Read by Denym Bird10 min
Summary
Chaser prices by annual turnover band: Compact is £199 a month (about $259) for turnover up to £4m, Core is £599 (about $779) up to £10m and Complete is £899 (about $1,169) up to £100m, with Custom by quote above that. Annual billing takes 10% off, and Chaser's Xero listing offers a 10-day free trial, with a demo call before purchase.
- Paidnice: Best for Xero and QuickBooks Online teams of any size up to $50m a year, from $69 a month (£49), priced by invoice volume with no per-seat fees.
- Chaser: Best for larger UK teams past £4m turnover, from £199 a month; Compact includes 4 users and charges £10 a month per extra seat, and Compact plus Care, which adds a specialist, is £899 a month.
- Satago: Best for small UK businesses that also want invoice finance, from £45 a month.
- Kolleno: Best for larger teams buying cash application, from $650 per user a month.
This page covers Chaser the credit-control platform at chaserhq.com, not the unrelated Slack task-management tool that shares the name and prices per seat.
Chaser bills by turnover band. Paidnice bills by invoice volume. A £8m business sending 600 invoices a month pays £6,468 a year on Chaser Core and £1,548 on Paidnice Pro 600. Paidnice covers email and SMS reminders, statements, payment plans, a customer portal, escalations and late fees for Xero and QuickBooks Online, with unlimited users on Pro.
See Paidnice pricing · Start free (the first 20 actions are free, no card needed)
What does Chaser cost by tier?
Chaser costs £199 a month for turnover under £4m, £599 a month up to £10m, and £899 a month up to £100m; the higher tiers remove the user cap, add chasing credits and bundle forecasting.
| Plan | Monthly (billed monthly) | Monthly (billed annually) | Turnover band | Included | Capped or gated |
|---|---|---|---|---|---|
| Compact | £199 (about $259) | £179 | Up to £4m a year | Email, SMS and call reminders, 30 templates, 4 schedules, 100 SMS and 100 call credits, 1 sending inbox | 4 users; extra users £10 each; extra template or schedule £5 each |
| Core | £599 (about $779) | £539 | Up to £10m a year | Unlimited users, templates and schedules, 600 credits, multi-entity, in-app calls with recording | Forecasting is an add-on |
| Complete | £899 (about $1,169) | £809 | Up to £100m a year | Everything in Core, 1,200 credits, AR forecast included, named account manager | Cash-flow forecast still an add-on |
| Custom | By quote | By quote | Above £100m a year | Scoped per contract | Payment plans not available on Custom |
Chaser costs $259 a month on Compact, $779 on Core and $1,169 on Complete in US dollars, or £199, £599 and £899 in GBP, billed monthly.
All figures are GBP, with EUR, AUD and NZD list prices also published per tier (Chaser pricing page). Chaser's Xero listing offers a 10-day free trial, and a demo call is required to buy.
What do the Chaser Care bundles cost?
Chaser Care adds a dedicated accounts receivable specialist for £899, £1,599 or £2,099 a month depending on tier. On annual billing, Core plus Care costs £17,268 a year against £6,468 for Core alone, a gap of about £10,800 for the outsourced specialist.
Care pairs each plan with a specialist who runs payment follow-ups, manages the chasing inbox and handles disputes, with call hours included (Chaser pricing page). The bundles date from March 2026: £899 with Compact, £1,599 with Core, £2,099 with Complete, or by quote with Custom. Care is not sold on its own; the bundle price is the whole bill.
What drives a Chaser bill?
Chaser sets the tier by turnover band, from £199 to £899 a month. Credits, add-ons and payment fees then move the monthly figure up from the list price.
- Turnover band, not invoice count. Your annual revenue picks the tier. A business at £4.5m turnover with 80 invoices a month pays Core at £599, the same as one at £9m with 800 invoices.
- Users. Compact caps you at 4 users and charges £10 a month for each extra seat. Core and Complete are unlimited.
- Chasing credits. SMS, automated calls, letters and credit checks all draw down a credit pool: 100 SMS and 100 call credits on Compact, 600 on Core, 1,200 on Complete. Top-ups run £0.05 to £0.07 per SMS, £0.08 per call credit-minute, £1.25 to £1.50 per letter and £2 to £3 per credit check.
- Forecasting add-ons. AR forecast is £9 a month (included on Complete). Cash flow forecasting is a separate Cash flow plan at £29 a month, or £290 a year, on Xero and AccountsIQ only.
- Chaser Pay fees. Card payments through Chaser's own Stripe-based rails cost 2.00% plus 20p in the UK and 3.40% plus $0.30 in the US; Pay-by-Bank is 1.00% plus 20p; ACH is 1.30%. Connecting your own Stripe account and using Chaser Pay are mutually exclusive.
- Collections. Escalating a debt to the Debitura partner service costs a success fee of 20% down to 6% by debt size in the UK and EEA, with age surcharges of 8% or 15% on older invoices.
- Contract terms. Annual billing saves 10%. Minimum contract length is not stated on the pricing page.
What does Chaser cost a year at £2m, £8m and £20m turnover?
On annual billing Chaser software alone costs £2,148, £6,468 and £9,708 a year for those three sizes, before add-ons and credit top-ups.
£2m turnover, six-person finance team, Xero. Compact on annual billing: £179 × 12 = £2,148. Two seats over the four included: £10 × 2 × 12 = £240. AR forecast add-on: £9 × 12 = £108. Total £2,496 a year. Billed monthly instead, the software line is £199 × 12 = £2,388 (about $3,108).
£8m turnover, multi-entity group. Core on annual billing: £539 × 12 = £6,468. Cash flow plan: £290 a year. Total £6,758 a year. Billed monthly, the software line is £599 × 12 = £7,188 (about $9,348). Unlimited users, so no seat charges.
£20m turnover, account manager wanted. Complete on annual billing: £809 × 12 = £9,708. AR forecast is included, so the only optional line is the Cash flow plan at £290 a year. Total £9,708 to £9,998 a year. Billed monthly, the software line is £899 × 12 = £10,788 (about $14,028).
Add Care to the £8m case and the annual-billed figure becomes £1,439 × 12 = £17,268 (£1,599 × 12 = £19,188 billed monthly). Credit top-ups, letters and Chaser Pay fees sit on top of every figure above and depend on how many customers you chase by SMS, call or post.
Is Chaser worth the price?
Chaser suits larger UK finance teams, roughly £4m turnover and up, and a £1m to £3m business pays at least £2,148 a year on Compact plus £10 a seat past four users.
Smaller firms should read the credit control software UK comparison first. The Xero App Store rating is 4.98 from 374 reviews and G2 puts it at 4.3 out of 5 from about 70 reviews.
| Fits | Overpays |
|---|---|
| A UK team at £4m turnover and up on Core or Complete that will use multi-channel chasing including letters and calls, Creditsafe-powered credit checks with continuous monitoring, a customer portal, payment plans, cash-flow forecasting and a route into Debitura debt collection. | A £1m to £3m business with a small invoice run, paying the £4m-band entry price of £2,148 a year for capacity it may never use, plus £10 a month for each user past four. |
| A finance team that wants one established platform with a named account manager on Complete and a managed-service option in Care. | A team that needs late fees to vary by customer group. Chaser late fees are one global rule, and statements go out monthly on a fixed day only. |
The full feature comparison is in our guide to the best Chaser alternatives, and the Chaser alternative page covers the switch itself.
What do Chaser reviews say?
Chaser is rated 4.98 from 374 reviews on the Xero App Store, 4.3 out of 5 on G2 (about 70 reviews), 4.9 from 45 reviews on Capterra and 3.8 from 2 reviews on Trustpilot. The Xero figure carries the most weight: it is the largest and most current sample, and no rating there sits below four stars.
What reviewers praise. Time saved on manual chasing, with two reviewers putting the saving at 13 hours or more, and over 15 hours, a week. Debtor days falling, one from 60 to about 24 within months. Responsive support, a tidy Xero connection, and the automatic thank-you email once a payment reconciles.
What reviewers complain about. Cost, most of all for groups running several companies and for the collections add-on. Email handling: customer replies to a reminder cannot be answered from inside Chaser, and some customers send unrelated questions to the Chaser address. Reports that cannot be customised. On G2, reminder frequency that is hard to follow, a change of sender that weakens the authenticity of the chase, payment plans that are rigid once set, instalment rounding that needs manual updates, and notes that can be deleted with no audit trail. One Capterra reviewer warns that invoices already paid get chased if bank reconciliation in Xero lags.
Read the dates. Most Capterra reviews are from 2017 to 2021, Trustpilot holds two reviews, and Chaser replies publicly to G2 reviews. The Xero App Store is the only platform with a large, recent sample.
How we chose and priced the tools on this page
We compare Chaser with five alternatives that chase overdue invoices and connect to Xero, listed with Paidnice first, then smallest business first. Four criteria carry weights that add up to 100%.
- Price and pricing unit (35%): each vendor's own pricing page, read as plain text, for the "Price from" and "Pricing unit" columns of the comparison table.
- Size and ledger fit (25%): each vendor's integration pages, for the "Size fit" and "Ledger" columns.
- Late fees (20%): each vendor's help docs, on whether the tool applies the fee itself, for the "Late fees" column.
- Limits (20%): each vendor's pricing and help pages, for the "One limitation" column.
A vendor that hides its price is shown with the figure from its page data or its last published list price. Upflow's $440 and $880 a month are its last published list prices. The ratings quoted for Chaser, each with its source, are in the reviews section.
Paidnice is our product. Every entry, Paidnice included, lists its limit. The weights are our editorial judgment.
What are the alternatives to Chaser?
The five alternatives to Chaser are Paidnice, Credit Hound, Satago, Upflow and Kolleno, running from £20 per user a month to $650 per user a month against Chaser's £199 entry price. Paidnice comes first; the rest are ordered by the size of business each fits, smallest first.
1. Paidnice, best for Xero and QuickBooks Online
Paidnice is accounts receivable automation for Xero and QuickBooks Online, best for teams of any size up to $50m a year that want reminders, statements and late fees enforced, from $69 a month (£49).
- Fits
- Finance teams doing up to $50m a year on Xero or QuickBooks Online that want reminders, statements, payment plans, a portal, escalations and optional late fees.
- Entry cost
- $69 a month (£49) on Essentials; Pro from $99 (£74) to $799 (£599).
- Pricing unit
- Invoice volume, from 150 to 4,000 invoices a month; unlimited users on Pro.
- Runs on
- Xero, QuickBooks Online; NetSuite, Sage Intacct and Dynamics 365 Business Central on the Custom plan.
- Late fees and interest
- Invoice late fees and statement interest, Bank of England base-rate indexed, with different policies per customer group.
- The one thing it does best
- Late fees and statement interest that post to the ledger and vary by customer group.
Best suited for: finance teams doing up to $50m a year on Xero or QuickBooks Online that want reminders, statements, payment plans, a portal, escalations and optional late fees.
The limit: ERP connections are Custom plan only, and Essentials is capped at 2 users and 150 invoices a month.
2. Credit Hound, best for Sage dispute logging
Credit Hound is Draycir's chase-and-dispute tool for Sage and Xero sites, best for UK Sage teams that log disputes and promised payments, from £20 per user a month on Sage Accounting.
- Fits
- UK businesses on Sage 50, Sage 200 or Sage Intacct, plus Xero teams, that want structured chasing, dispute logging and promise-to-pay tracking sold through a Sage reseller.
- Entry cost
- £20 per user a month on Sage Accounting (about $26); £51 for the first user and £35 for each extra on Sage 50 and Xero (about $66 and $46); £82 then £50 on Sage 200; annual is roughly 11 times monthly (Credit Hound pricing page).
- Pricing unit
- Per user, per host system.
- Runs on
- Sage Accounting, Sage 50, Sage 100, Sage 200, Sage Intacct, Xero. No QuickBooks Online connector.
- Late fees and interest
- None documented.
- The one thing it does best
- Dispute management with follow-up reminders and a "promised cash" report.
Best suited for: UK businesses on Sage 50, Sage 200 or Sage Intacct, plus Xero teams, that want structured chasing, dispute logging and promise-to-pay tracking sold through a Sage reseller.
The limit: It chases without charging: no late fees, no statements documented, and payment links cost £38 a month extra through the PayThem module.
3. Satago, best for chasing plus invoice finance
Satago is a UK credit control and invoice finance hybrid, best for small UK businesses that want chasing, credit reports and funding in one subscription, from £45 a month.
- Fits
- Small UK businesses on Xero or Sage that want chasing, credit reports and invoice finance from one supplier.
- Entry cost
- £45 a month standalone (about $59), £80 on Premium and £200 on Platinum; £25 or £45 a month inside Sage 50 (Satago pricing page).
- Pricing unit
- Per company tier; annual at £450, £800 and £2,000.
- Runs on
- Xero, Sage, Sage 50, QuickBooks, KashFlow, FreeAgent.
- Late fees and interest
- Not published.
- The one thing it does best
- Bundles chasing, credit reports and invoice finance in one subscription.
Our Satago alternatives and pricing breakdown shows what each tier includes.
Best suited for: small UK businesses on Xero or Sage that want chasing, credit reports and invoice finance from one supplier.
The limit: Basic caps email reminders at 100 a month with no SMS; SMS starts on Premium at £80 with 100 messages a month.
4. Upflow, best for mid-market finance teams
Upflow is collections analytics software for mid-market finance teams, best for teams that manage by metric; price on request, with Starter listed at $333 a month in its page data.
- Fits
- Mid-market finance teams on NetSuite, Sage Intacct, Xero or QuickBooks that want analytics, a branded portal and autopay.
- Entry cost
- Quote-only on every tier; the pricing page's structured data lists Starter at $333 and Grow at $833 a month, and the last published list prices were $440 (Grow) and $880 (Scale).
- Pricing unit
- Gross invoice value band, five tiers, seats unlimited.
- Runs on
- QuickBooks, NetSuite, Sage Intacct, Xero, Stripe Billing, Chargebee, Zuora.
- Late fees and interest
- Via the ERP only; no native calculation.
- The one thing it does best
- A branded customer portal with online payment, autopay and disputes.
See how much Upflow costs for the revenue bands and fees in detail.
Best suited for: mid-market finance teams on NetSuite, Sage Intacct, Xero or QuickBooks that want analytics, a branded portal and autopay.
The limit: No payment plans. Upflow's $390 a month is the fee for its Payments add-on, not a platform subscription, and card fees of 3.5% plus $0.30 and ACH at 0.8% capped at $5 sit on top.
5. Kolleno, best for per-seat cash application
Kolleno is an AI order-to-cash platform, best for larger finance teams that need cash application and reconciliation, from $650 per user a month.
- Fits
- Finance teams of any size (turnover bands run from under £1M to above £1Bn), often on NetSuite, that want AI collections plus cash application and reconciliation.
- Entry cost
- $650 per user a month on BusinessPay ($545 annual); Business Plus $1,245 ($995 annual) with a two-user minimum.
- Pricing unit
- Per user; extra charges may apply for integrations and add-ons.
- Runs on
- Xero, QuickBooks Online and Sage Intacct on BusinessPay and Business Plus; NetSuite, SAP, Oracle and Business Central on Enterprise.
- Late fees and interest
- No evidence of the feature.
- The one thing it does best
- Cash application and reconciliation, including remittance parsing.
Our Kolleno per-user pricing guide works the maths for teams of 3, 5 and 10.
Best suited for: finance teams of any size (turnover bands run from under £1M to above £1Bn), often on NetSuite, that want AI collections plus cash application and reconciliation.
The limit: Per-user pricing multiplies quickly: three users on BusinessPay is $650 × 3 = $1,950 a month.
How do Chaser and the alternatives compare side by side?
Chaser at £199 to £899 a month sits above four of the five options on entry price and below Kolleno for any team of two or more. The table sets the six tools against turnover, pricing unit and late-fee support.
| Tool | Best for | Price from | Size fit | Ledger | Pricing unit | Late fees | One limitation |
|---|---|---|---|---|---|---|---|
| Chaser | Larger UK teams, multi-channel chasing | £199 (about $259) | £4m and up | Xero, QuickBooks, Sage, NetSuite, Dynamics 365 | Turnover band | Yes, one global rule | Fees cannot vary by customer group |
| Credit Hound | UK Sage sites, disputes | £20 per user (Sage Accounting); £51 first user (Sage 50, Xero) | Small to mid UK Sage sites | Sage 50, Sage 200, Sage Intacct, Xero | Per user | None documented | No QuickBooks Online, no late fees |
| Satago | UK small businesses wanting invoice finance | £45 standalone; £25 inside Sage 50 | Small UK businesses upward | Xero, Sage, QuickBooks, KashFlow, FreeAgent | Per company tier | Not published | Basic has no SMS and 100 emails a month |
| Paidnice | Xero and QuickBooks Online teams | $69 (£49) | Any size up to $50m a year, or 50,000 invoices a year | Xero, QuickBooks Online | Invoice volume | Yes, per customer group | ERP connections on Custom plan only |
| Upflow | Mid-market by gross invoice value | Price on request; structured data lists $333 | Mid-market | NetSuite, Sage Intacct, Xero, QuickBooks | Gross invoice value band | Via ERP only | Payments add-on $390 a month |
| Kolleno | Finance teams of any size, cash application | $650 per user ($545 annual) | Bands from under £1M turnover | Xero, QuickBooks Online, Sage Intacct; NetSuite and SAP on Enterprise | Per user | No evidence | Per-user cost multiplies across a team |
For the wider category, credit control software pricing compares every pricing model side by side.
How does Paidnice price the same chasing, statements and late fees?
Paidnice is priced by invoice volume, not revenue, so a business in Chaser's £4m Compact band pays from $69 a month (£49): Essentials covers 150 invoices, Pro runs from $99 (£74) for 300 invoices to $799 (£599) for 4,000, with unlimited users on Pro.
A finance team doing up to $50m a year gets automated email and SMS reminders, automatic statements including consolidated parent accounts, payment plans, a customer portal, escalation workflows and late fees with interest that can vary by customer group. Late fees are optional; reminders and statements alone are a complete use of the tool. No contracts, no lock-ins, and the first 20 actions are free with no credit card.
| Paidnice plan | Invoices a month | USD | GBP | Users |
|---|---|---|---|---|
| Essentials | 150 | $69 | £49 | Up to 2 |
| Pro 300 | 300 | $99 | £74 | Unlimited |
| Pro 600 | 600 | $179 | £129 | Unlimited |
| Pro 1,000 | 1,000 | $279 | £199 | Unlimited |
| Pro 2,000 | 2,000 | $489 | £349 | Unlimited |
| Pro 3,000 | 3,000 | $649 | £479 | Unlimited |
| Pro 4,000 | 4,000 | $799 | £599 | Unlimited |
The same three businesses from the example above pay Chaser by turnover band and Paidnice by invoice count. The table assumes 300, 600 and 1,000 invoices a month for the £2m, £8m and £20m businesses, and Paidnice at its monthly list price for 12 months.
| Business | Chaser software, annual billing | Paidnice plan | Paidnice, 12 months |
|---|---|---|---|
| £2m turnover, 300 invoices a month | Compact: £2,148 | Pro 300 at £74 | £888 ($1,188) |
| £8m turnover, 600 invoices a month | Core: £6,468 | Pro 600 at £129 | £1,548 ($2,148) |
| £20m turnover, 1,000 invoices a month | Complete: £9,708 | Pro 1,000 at £199 | £2,388 ($3,348) |
A £20m business raising 300 invoices a month would pay Pro 300 at £888 a year, the same as the £2m business, because the bill follows the invoices rather than the turnover. Full plan detail is on the Paidnice pricing page.
We price by invoice count because that is the work the software does. A £9m business with 200 invoices a month and a £2m business with 1,500 invoices a month have the reverse relationship between turnover and chasing effort, and the bill should follow the effort.
The trade-off is scope. Paidnice is accounts receivable automation for Xero and QuickBooks Online businesses. ERP connections such as NetSuite and Sage Intacct sit on the Custom plan, and so do Creditsafe credit checks: you connect your own Creditsafe API key and see your Creditsafe data inside Paidnice. A UK team that wants a Debitura escalation inside the same tool is a Chaser buyer.
Chaser pricing questions
Chaser starts at £199 a month and the short answers below cover monthly cost, free plans, per-user pricing, Care and how the alternatives compare.
How much does Chaser cost per month?
£199 a month (about $259) on Compact, £599 (about $779) on Core and £899 (about $1,169) on Complete, billed monthly. Annual billing reduces those to £179, £539 and £809 a month. Custom pricing applies above £100m turnover (Chaser pricing page).
Does Chaser have a free plan?
No. Every tier is paid. Chaser's Xero listing offers a 10-day free trial, and payment plans are not available during the trial.
Is Chaser priced per user?
No. Chaser prices by annual turnover band. The Compact tier includes 4 users and charges £10 a month for each extra seat; Core and Complete include unlimited users.
What does Chaser Care cost?
New-customer bundles are £899 a month with Compact, £1,599 with Core and £2,099 with Complete, each including the software, a dedicated AR specialist and call hours. Care is not sold on its own, so the bundle price is the whole bill.
Is Chaser cheaper than the alternatives?
It sits in the middle. Credit Hound starts at £20 per user on Sage Accounting, Satago at £45 a month and Paidnice at $69 (£49), all below Compact. Upflow is quote-only, though its structured data lists Starter at $333 and Grow at $833 a month, and Kolleno charges $650 per user a month. The right comparison is annual cost at your turnover and invoice volume rather than the entry price.
Read the transcript: Chaser pricing: plans, extras and cheaper alternatives
Chaser used to charge $49 a month for its cheapest plan. That plan has moved to 199 pounds and your turnover decides the plan. This video gives you the real Chaser prices, a year's cost at three sizes and the alternatives with Paidnice first as the best option for Xero or QuickBooks. First, what each Chaser plan costs.
Second, the extras on top. Third, a year at three sizes. Fourth, who Chaser is right for.
Fifth, the alternatives with Paidnice first. Sixth, the same businesses priced by invoices sent. Watch for the 20 million pound business that pays the same as the 2 million one. Chapter one.
Chaser publishes three plans and the size of your turnover decides which one you are allowed to buy. Compact costs 199 pounds a month for turnover up to 4 million. Core costs 599 pounds up to 10 million. Complete costs 899 pounds up to 100 million.
Above that, you get a custom quote. Pay yearly for 10% off. Chapter two.
The plan price is the starting point and extra users, credits and Chaser care all push the monthly bill above it. Compact includes four users and each extra one costs 10 pounds a month. Text messages, calls, letters and credit checks use credits and you buy top-ups when they run out.
Plans bundled with Chaser care, a dedicated receivable specialist, cost from 899 pounds a month. Chapter three. A year of Chaser software costs between £2,000 and £10,000 and the plan your turnover puts you on decides where you land.
A £2 million business on compact pays a year. An £8 million business on core pays Add care to that one and the year costs Chapter four. Chaser is right for a UK finance team with turnover above £4 million that will use the whole suite.
A business turning over £2 million pays the same compact price as one turning over £4 million. Chaser has one late fee setting for every customer, even though UK law lets you charge 8% over the Bank of England base rate. Statements go out once a month on a fixed day.
Chapter five. Paidnice is the best option for a business on Xero or QuickBooks Online and it is priced by the invoices you send rather than your turnover. It costs from £49 a month with no charge per user. You get reminders, statements, payment plans, a portal, and late fees set per customer group.
Satago is for a small UK business that also wants credit reports and invoice finance from £45 a month. Kolleno is for a larger team that needs to match bank payments to invoices from $650 a month for each user. Chapter 6 Paidnice charges by the invoices you send each month, so a small invoice run means a small bill whatever your Take the same three businesses over a The £2 million business sends 300 invoices a month.
It pays £888 a year against £2,148 on Chaser. The £20 million business sends 1,000 invoices a month. It pays £2,388 against £9,708.
No contracts, free sign up, no card, and the first 20 actions are free. Under £4 million on Xero or QuickBooks, pay by invoice The same goes if you send a lot of invoices on a small turnover because the turnover price rises with your sales, and an invoice price rises with the Above £4 million with a UK finance team that wants credit data and collections in one suite, buy the Chaser plan for your turnover. Chaser charges by turnover from £199 to £899 a month before the extras. Now, picture a different £20 million business that sends 300 invoices a On Paidnice, it pays £888 a year, the same as the £2 million The full tables are in the article on the Paidnice blog.
Paidnice features in this article
About the editorial team
Denym started Paidnice in 2022 after customers paying late left his own business short on payroll. He has led it to $1 billion collected on time across more than 1 million invoices, and writes about credit control, late fees and getting paid on Xero and QuickBooks.
Ashley is a co-founder and lead developer of Paidnice and has built accounting software for more than 10 years. He builds the ledger connections that put reminders, late fees and payments into Xero, QuickBooks and ERPs such as NetSuite and Business Central. Before Paidnice he co-founded A2X, ecommerce accounting software for Xero and QuickBooks.
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